Are you looking for a progressive Fire Engineering Supervisor role? My client is a well-established company with sites across the UK where they design, install , maintain, and monitor electronic life safety , security and fire alarms. The Company is continuing to grow at an exciting rate due to their excellent reputation and trusted expertise in its field. As a result, they are looking for Fire Engineering Supervisor in Hertfordshire.
Fire Engineering Supervisor – Fire Alarms
Basic Salary up to £50,000
The role is responsible for supervising and supporting the day to day onsite and
technical operations of our fire and life safety department focused on servicing
and reactive calls. This includes the development of our current engineering
team from both a technical and personal level. You will be supporting the MSR
engineering manager to ensure we efficiently and effectively deliver our fire and
security solutions.
To successfully supervise and lead your team of
engineers. To monitor performance utilising KPI’s to ensure the team are as
effective & efficient as possible. Put training and development plans in place to
discuss with the MSR Engineering Manager to help drive technical and personal
growth within the team.
Provide a high level of technical support both to your
engineering team as well as the wider business when asked. Ensuring compliance
with relevant industry standards and regulations.
Be available to support onsite with
service related issues relevant to your team and technical skillset. Look to resolve
high level technical issues ensuring we are providing unrivalled customer
experience.
Be proactive when dealing with customer
disputes from a technical and relationship point of view. Clearly communicate
updates to all stakeholders related to the dispute until it is resolved and our
customer is happy with the outcome.
Support the Customer Success Team who
schedule the engineering team’s workload with resource allocation. Using your
knowledge on the teams skillset and requirements of job to assist with efficient
utilisation of engineering capacity.
Establish and ensure a high level of quality control
procedures and standards to implement within the team. Conduct regular
inspections and audits of engineering works to ensure these standards are met.
Implement corrective actions to address any non-conformities
Ensure that all your engineering team comply with health
& safety regulations and promote a culture of safe working. Conduct risk
assessments and implement safety measures where necessary.
We are keen to speak with Fire Engineering Supervisors with:
Must have a high level of experience of our industry
You will have a high level of technical knowledge within the fire and life safety industry
You will have experience in
leading, inspiring, engaging and developing a diverse team of engineers ensuring
the key focus is to deliver unrivalled customer experience. You will be a great
team player with excellent interpersonal skills to allow you to build relationships
with both internal and external team members.
The package for Fire Engineering Supervisor includes:
Basic Salary up to £50,000 Fire Engineering Supervisor
Company van and fuel card
Overtime
9 day working fortnight
Professional development
25 days holiday plus bank holidays increasing to 35 days
Company pension
Wellness and employee assistance programme
Life insurance
Access to mental health care support
On-site parking
Referral programme
Local work
Extended holidays
Career progression
If you are interested in this Fire Engineering Supervisor role. Please share your cv with us Info@windmillrecruitment.co.uk